Last updated: October 13, 2026
The Legacy Vault LLC ships collectible trading cards from Spain (European Union) to Spain, Portugal and the rest of the European Union. Destinations outside the EU are available on request: contact us for a quote before ordering. This policy explains how quickly we dispatch, how we pack, how long delivery takes, who pays import charges, and what happens if something goes wrong. It forms part of our Terms & Conditions.
Questions about a shipment: info@thelegacyvaultcards.com, quoting your order number.
Orders are packed and dispatched within 1–3 business days of payment being confirmed. Business days are Monday to Friday, excluding Spanish public holidays.
For bank transfers, the processing clock starts when the funds reach our account, not when you initiate the transfer — international transfers can take several days to arrive. For cryptocurrency payments, it starts when the transaction has the number of network confirmations stated in your payment quote.
You receive a dispatch email with the carrier name and tracking number as soon as the parcel leaves us.
Standard Delivery. Tracked shipping with complimentary delivery on eligible orders: Spain (mainland) free from €149; Portugal (mainland) free from €199; France, Germany, Italy, Benelux and Austria free from €349; rest of the European Union free from €499. Below those thresholds the Standard rate is €5.90 (Spain), €8.90 (Portugal), €16.90 (France, Germany, Italy, Benelux, Austria) and €24.90 (rest of the EU).
Fast Delivery. Priority shipping is available at checkout for a supplement of €9.90 (Spain), €12.90 (Portugal), €19.90 (France, Germany, Italy, Benelux, Austria) or €24.90 (rest of the EU), added to the applicable Standard rate. When Standard delivery is free, only the supplement is charged.
High-value delivery. Orders exceeding €1,000 are subject to enhanced shipping and handling rates, automatically included in the Standard or Fast Delivery price at checkout: from €16.90 (orders over €1,000) up to €204.90 (orders of €20,000 or more), in steps that depend on the order value. These rates reflect the additional care, secure handling and shipping arrangements required for valuable collectibles. All shipping costs are displayed before purchase confirmation.
Sealed products. Boxes and other sealed products ship as parcels over 1 kg and carry their own Standard rates: Spain (mainland) €8.90, free from €249; Portugal (mainland) €12.90, free from €299; France, Germany, Italy, Benelux and Austria €24.90, free from €499; rest of the European Union €34.90, free from €699. Fast Delivery supplements and high-value rates apply in the same way. The applicable cost is always shown at checkout before you confirm.
Shipping rates and free-delivery eligibility vary by destination, parcel weight and product type. Rates are shown in euros and converted at checkout if you shop in another currency.
Every shipment is sent with tracking, dispatched from Spain via FedEx or UPS. Orders above €1,000 automatically include enhanced handling and shipping protection appropriate to their value. The corresponding rate is included in the Standard or Fast Delivery price shown at checkout, so you always see the full cost before confirming your order.
Where an order is protected, cover applies to loss and transit damage up to the declared value, subject to confirmed coverage. It does not cover charges levied by customs, nor delay.
Cards are packed to survive an international journey, not just a domestic one:
Sealed product is packed in a box with a size margin on every side so the sealed packaging itself arrives with sharp corners.
We ship to Spain, Portugal and the European Union, and to other destinations on request. The following are estimates in business days from dispatch, not guarantees, and they exclude time spent in customs:
Customs inspection, carrier backlog, peak season, weather and incorrect address details can all extend these times, and none of them are within our control. We do not refund shipping because an estimate was exceeded.
We cannot ship to countries subject to applicable trade sanctions, nor to any address a carrier refuses to serve. If we cannot ship to you, we cancel the order and refund it in full.
Import duties, VAT/GST, customs clearance charges and courier handling fees in the destination country are the buyer’s responsibility and are not included in the price you pay us. They are normally collected by the carrier before delivery.
We declare the true description and the true paid value of the contents on every customs form. We will not under-declare value or label a shipment as a gift.
If a parcel is returned to us because import charges were not paid or delivery was refused, we refund the item price less the outbound shipping cost, the return shipping cost and any storage or handling fees charged to us.
You are responsible for the accuracy of the shipping address, including apartment or unit number, postcode and the telephone number couriers require for international delivery.
Tell us immediately if an address is wrong. If the parcel has not yet been dispatched we will correct it free of charge. Once it has been dispatched we can only ask the carrier to redirect it, which they may refuse and may charge for. A parcel delivered to an address you supplied, or returned to us because that address was undeliverable, is not a lost parcel: any reshipment is charged at cost.
High-value orders — any order above €1,000 — are shipped signature required, and we cannot waive this. Please supply an address where someone can sign during business hours. Instructions given directly to the carrier to leave a parcel unattended, in a safe place or with a neighbour override the signature requirement and transfer the risk of loss to you.
The Legacy Vault LLC
Email: info@thelegacyvaultcards.com
Website: thelegacyvaultcards.com
